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How does it all work?
At Homeworld Management, we understand that letting agents and private landlords each have their unique approaches. That’s why it’s essential for you to know how we operate to ensure a smooth and transparent experience.
If you have any questions, feel free to give us a call or email us at [email protected].
You can apply by filling out our online application form, providing the necessary identification and references, and following our guidance through each step.
Rent typically covers the cost of occupying the property, including utilities and internet. However, council tax may be additional unless specified in the tenancy agreement.
Tenants can report maintenance issues 24/7 through our tenant portal or call our support line. Our property managers will respond promptly to ensure tenants’ comfort and safety.
Please contact the HWM support team if you need to leave before your lease ends. Based on your agreement terms, we’ll discuss options, such as subletting or early termination fees.
Tenants can pay the rent through our online portal via bank transfer or direct debit. We aim to make the process as convenient as possible.
We handle repairs and maintenance for fixtures, fittings, and essential appliances. For other specific issues, refer to your tenancy agreement or contact us.
We’ll contact you near the end of your lease to discuss renewal options. Renewal terms are often flexible, based on mutual agreement with the landlord.
Minor changes or decorating are generally allowed with landlord approval. For significant changes to rental properties, please contact us to discuss possibilities.
HomeWorld Management offers a comprehensive range of landlord services, including tenant screening, rent collection, property maintenance, and legal support. We ensure that landlords’ properties are well-managed and their tenants are satisfied.
Our property managers use a detailed tenant screening process, including credit checks, reference verification, and employment history, to ensure reliable and trustworthy tenants for your residential property.
Our fees are competitive and transparent, and we offer various packages to fit your needs. Contact us to learn more about the fees that suit your specific requirements.
HomeWorld Management has a dedicated maintenance and repair team. Tenants can report issues 24/7, and our team promptly addresses them, coordinating with trusted contractors if necessary.
Absolutely! We stay up-to-date with the latest residential property laws and regulations and ensure your property meets all legal requirements, including safety certifications.
HWM provides regular updates based on landlords’ preferences, including monthly reports on rent collection, tenant feedback, and maintenance issues.
In case of non-payment, we follow a structured process to resolve the issue, from initial reminders to legal proceedings if necessary. We also handle tenants’ eviction processes if required.
Yes, we offer flexible contracts with a minimum period. However, we can discuss terms to ensure they align with your investment goals.
We operate across London, UK and other regions of England, offering property management and maintenance services in major cities and surrounding areas, both for tenants and landlords.
You can reach us through our website contact form, email, or phone. We’re available to answer any questions regarding our services, whether tenants or landlords.
No, we provide management services only for residential properties. Contact us to learn more about our residential property solutions.
We focus on transparency, effective communication, and tenant satisfaction, providing landlords peace of mind and tenants with comfortable rental homes.
Yes, we offer consulting services to help you make informed investment decisions in the residential property market.
Yes, we have a 24/7 emergency support line for urgent property issues. This ensures quick resolutions to maintain tenant satisfaction.
For a quote, please contact us with details about your property, required services, and any specific needs. We’ll provide a tailored proposal within 24 hours.
Yes, HWM offers a referral program for both landlords and tenants. Contact us to learn more about potential rewards and terms.
Useful Links
Problems can occur during a tenancy, we want to get to the bottom of it and resolve the issue as quickly as possible.
Contact Team
Our team are really approachable, feel free to get in touch with any queries or questions you may have.